Some Ways to Practice Are More Perfect Than Others

If you want to truly master new skills, whether those skills be athletic, artistic, or interpersonal, effective practice is essential. In a Psychology Today article, Susan Heitler, Ph.D., outlines how to make the most of practicing. Some highlights from the article:

“In addition to continual analysis and re-programming, effective practice includes breaking down complex acts into small components, practicing each of these, and then gradually putting these small components together into increasingly longer sequences.”

“Top flight coaches know the nuances of how to do the activity they are teaching and therefore are able to give detailed feedback… Each suggestion shapes [my actions] toward immediately better and better performance, especially since [the coach] also designs short drills to highlight and help me master any specific mini-skill that I’m repeatedly missing.”

“[For those who do not have their own coach:] They do a specific action, and then they reflect, figuring out what to do differently the next time. They work on small specific sub-skills, and gradually put these together into longer sequences. By the time they tackle the overall project again… their level of performance has bumped up significantly.”

To read the full article: http://www.psychologytoday.com/blog/resolution-not-conflict/201202/some-ways-practice-are-more-perfect-others

Where Collaboration Begins by Michelle Kunz

Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. William Ellery Channing (1780 – 1842)

So many new ideas are at first strange and horrible, though ultimately valuable that a very heavy responsibility rests upon those who would prevent their dissemination. J. B. S. Haldane (1892 – 1964)

In a recent study on collaboration, BNET and Harris Interactive polled 2093 people and discovered the following:

  • Personality conflicts and egos are among the hardest problems to solve
  • Bad chemistry and poor leadership are often blamed for lack of collaboration

  • Leaders are often not open to new ideas

  • There is a lack of feedback from other team members

  • New ideas are not being tracked

At the heart of teamwork is collaboration, working together to achieve a common goal. But collaboration isn’t just about reaching a goal. Collaboration suggests getting along, consensus building and positive feedback. Why are individuals rating these areas so low if teams depend on these very dynamics to achieve results?

Because leaders are tied up with other activities. The reason new ideas don’t get air time or proper support, feedback across the team is not encouraged and personality and ego issues are at the forefront of team challenges is because the leaders are not at the helm of the ship. They are somewhere in a meeting of their own, on a team of their own, experiencing very similar feelings of frustration. Here are some of the top frustrations I hear from managers:

  • No support for new ideas from upper management

  • Personalities and egos drive organizational agendas

  • Untold hours wasted in pointless meetings

  • Work that actually matters is stymied by bureaucratic procedures or territory wars

Given that the complaints are similar, it would seem that someone somewhere would be capable of validating the experience of everyone else and begin acknowledging the reality of the dysfunctions. In company after company across the U.S., employees are crying out to be heard in their frustration, and motivation and morale continue to suffer while validation and acknowledgement remain off the table.

Someone needs to go first

Let’s assume that upper management has something so important preoccupying them that true organizational health is simply not on the agenda in any real way. Never mind study after study that shows that lack of organizational health has a real connection to the bottom line in terms of employee satisfaction and turnover, productivity and other measurable results. If everyone up in the C Suite is too busy, someone else needs to make a move instead.

This is where the true leaders have an opportunity to shine. I recently met with a manager whose team has excelled in every benchmark in their industry, while teams around them have floundered. Sooner or later, this manager will attract attention simply because the numbers will begin to speak. What is this person doing? Investing great amounts of time and energy in coaching, mentoring, supporting and championing the team members. Regular training meetings, motivational programs, one-on-one coaching opportunities and a very personal relationship with each team member are essential ingredients in this manager’s recipe for success. These programs are not standard for the organization, and come out of the division budget, but the results show that every dollar is money well spent.

Meanwhile, this person still attends the requisite manager meetings and all other organizational meetings, in addition to meeting all the organizational goals and requirements for the team.

And the team? The team works together, supports one another, gives feedback, supports new ideas. In short, they collaborate to make each individual a partner in the overall team success.

Someone has to go first, and it is not likely to be your boss. A leader doesn’t wait around for someone else to go first. By definition, a leader is out in front of the pack, leading. So, would someone on one of those very unhappy teams lacking in collaboration please release themselves from sheep status and step up to be shepherd? Even if you don’t wear the title, earn the position. People who lead change people’s lives. They change the world. And let me offer a little validation here for those of you who share that vision: it is not an easy task to lead. Only the most resilient, creative and flexible –not necessarily the strongest or brightest — will pass the test of time when it comes to leadership.

Collaboration begins when one person decides to get along, to figure out why things aren’t working very well and how they might work better. It doesn’t matter if that person is the titled leader or not. There are many books available to explain personality types, in a variety of theories and presentation styles. Find out a little more about yours and those with whom you work. Do a little detective work and figure out how to make things work a little better. Egos are about fear. Figure out what people are afraid of and you can soothe their egos and get back to the matters of importance. Ideas don’t die unless the people who have them allow them to die. Devise a way to grow your ideas — and those of your team — and track them yourself. Leadership requires creativity.

Powerful leaders do not wait for others. Step up and make a difference. Collaboration begins with you and me and her and him and all of us, wanting it and working for it. Who will go first?

Credible Leadership by Michelle Kunz

As leaders we face the ongoing challenge of earning the right to be in the seat of leadership. It would be much more convenient if this were a one-shot deal, but even in tyranny that does not really exist. The tyrant must always be on the lookout for the would-be usurper and this requires a great deal of energy.

In fact, as exhausting as it sounds, it takes a great deal less energy to focus our attention on the positive aspects of earning the right to lead, as opposed to maintaining the might to lead. In earning the right to lead, there are a few key elements to incorporate into our leadership approach, and ultimately into our personality, and these will ensure that those we lead are willing to be led.

  1. Establish trust. We hear about trust all the time, but how to earn it is both simple and not easy. To truly be trusted, we must be transparent. Transparency means that when people speak to us or otherwise interact with us, they need no guessing to understand our motivation, our desires, our fears and our current feeling state. As leaders, we can develop the ability to express all of that articulately and well, without being reactive or inappropriate. There is a genuine vulnerability which comes with transparency, and most leaders are not accustomed to feeling vulnerable — isn’t a leader INvulnerable? — but if those we lead sense our vulnerability without sensing reactiveness, they will be more willing to trust us because of the honesty this requires. Honesty begets trust every time. Any sense of dishonesty — even in the name of appearing strong when we are not — will lead to the erosion of trust.
  2. Delegate effectively. Most of us need no reminders that delegation is a key component to successful leadership. We simply cannot do it all by ourselves, which is why we are leading to begin with — there are others who are needed. But effective delegation is challenging. It is also empowering. For the person who is delegating, time is freed to pursue core genius tasks. For the person delegated to, a growth opportunity is presented. Effective delegation requires clear up-front communication regarding goals, time frame, accountability and consequences, both for achievement and for failure. When both parties are involved in laying out the groundwork there will be a higher sense of ownership and accountability. And then the leader needs to let go and let the process which has been laid out take its natural course. If a well thought out process has been defined, nothing more is required. If additional management seems necessary, examine the initial set-up to see where additional clarity might have prevented this energy drain.
  3. Achievement vs. avoiding failure. The differences between these two orientations are vast. Many leaders find themselves trapped by fear of failure. They have been promoted quickly and lack confidence, skills or experience. They have been promoted due to skill sets and lack people skills to lead teams effectively. They have achieved such a high position of leadership that they fear taking too many risks and are stuck in the trap of doing things the same way because it has always worked before. All of these (and plenty others) are leaders who are avoiding failure. The energy they exude is fear-based, negative, demanding, uncreative, blocked, backward looking and stale. Leaders who are achievement oriented are interested in what works, what works better, and what works best. They pursue excellence. They are willing to try new ideas, learn new skills (and try them out without experience — to GAIN experience), and make mistakes. They know how to learn from their experiences and move forward. Achievement requires movement away from what is known and what is safe. It requires taking risks. Credible leaders examine their attitudes and processes for the old and stale and continually renew and refurbish.
  4. Incorporate mistakes into the plan. Once a leader has laid out a plan of action and the team has moved into the implementation phase, a lot of things are going to happen which were not a part of the plan. This is the nature of action. Ineffective leaders tend to return to the original plan and try to make things fit back to the original. This is past oriented thinking, filled with negative energy. It is exhausting and unproductive. Time is wasted while things are “fixed.” Meanwhile new unexpected and unplanned events are occurring all the time. We’re stuck! Credible, effective leaders realize in advance that this is inevitable and are flexible and creative enough to incorporate the unexpected into the plan in the current context and move forward with the new information and perspective. Context is constantly shifting as new information and time flows from the present moment into the past and forward into the future. Remaining current-context oriented keeps us resilient, responsive and creative. We are unstoppable!
  5. Cultivate humility. This connects us back to the beginning. Humility is an attitude of service. It is an awareness of all that we do not possess, all that we do not know, all that we cannot do. Without needing to descend all the way to self deprecation, humility can help keep us human, open and transparent, help maintain our sense of humor and perspective, and remind us that we are all equals, even though some of us lead. The teacher is the student and the student the teacher. The servant the master, and the master the servant. Humility draws people to us and allows them to see us for what we truly are. Our strengths become apparent, without the need for aggrandizement.

There are many books, websites, blogs, articles and papers written on how to be a great leader. Leaders who are great and not so great speak on this topic every day. There are certainly more than five qualities a leader can aspire to in gaining credibility. I offer these five as a starting point for sincere leadership — a foundation from which authentic power can be truly shared by all and channeled by one in whom others have placed their confidence. The leader.